Reference

How we keep your privacy safe

Q: Who can I contact if I have a privacy complaint?

Email our privacy team at support@rajalitre.xyz with your account number and concern. We respond within 48 hours. If you're not satisfied, you may escalate to local data protection authorities where you reside, depending on applicable law.

When you open an account on rajalitre, your personal details and payment information are protected by industry-standard encryption and verified authentication.

Account security verified at signupPayment data encrypted end-to-endWithdrawal verification to your registered account only

Explore the Lobby Read FAQ

What data we collect and why

rajalitre Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account on rajalitre requires identity verification — name, email, phone number and date of birth — so we can confirm you meet local eligibility rules and prevent fraud. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction reference, amount and timestamp

1
to match your wallet balance and track payouts. We do not sell your data to third parties. Your transaction history stays within our platform unless local law requires disclosure to relevant authorities. Where local law permits, we retain your account data for as long as your
2
account is active, plus two years after closure for audit and dispute resolution.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Reach us about your privacy

Team online

Email support

Send privacy requests, data access inquiries and account closure requests to our support team. Responses to privacy-related emails are sent within 48 hours of receipt.

Live chat on account

Open rajalitre, log in to your account, and tap the chat icon in the lobby footer. Available Monday to Friday, 09:00–18:00 Indonesia time.

Privacy form in settings

Head to Account Settings, scroll to Privacy & Security, and fill the data request form. We'll send your data export to your registered email within five business days.

HOW WE HANDLE IT

Data handling and account security

Login verification

Every login from a new device requires email confirmation. This prevents unauthorized access to your wallet and transaction history, even if your password is compromised.

Session timeouts

Your session on rajalitre expires after 30 minutes of inactivity. Log back in to resume play. This protects your account if you step away from a shared device.

Cookie and tracking

We use cookies to remember your language preference, keep you logged in, and track anonymous gameplay patterns to spot suspicious betting activity and prevent fraud on shared networks.

Withdrawal verification

Every withdrawal request must go back to the same DANA, OVO, GoPay or QRIS account you deposited from. We match your registered phone number and account holder name before releasing funds.

Data deletion on request

You can request account deletion and full data erasure through Settings > Privacy & Security > Delete My Account. We remove your personal data within 30 days, except transaction records kept for regulatory compliance.

Third-party access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS networks) to confirm deposits and withdrawals. No game studios, advertisers or external partners see your personal information.

Privacy questions we hear often

Log into rajalitre, go to Account Settings, select Privacy & Security, and choose Data Export. Your full account data — profile, transaction history, deposits and withdrawals — will be emailed to you as a PDF within five business days.

Your account requires name, email, phone and date of birth for identity verification and depends on local law. You cannot change these core fields, but you can update your contact email and phone number at any time in Settings without requesting support.

No. We do not share your gameplay history or betting patterns with external advertisers. We use this data internally only to detect fraud, enforce fair play rules, and improve our game loading and server stability for players in Semarang and beyond.

Your personal details are deleted within 30 days. Transaction records for your deposits and withdrawals are retained for two years to comply with anti-money-laundering regulations, then securely destroyed. You cannot recover a closed account.

We retain your full withdrawal history — dates, amounts, payment methods and verification status — for as long as your account is active. After closure, records are kept for two years, then removed. You can download your history anytime from Account Settings.

Your payment method is linked to your rajalitre account for deposits and withdrawals. You can add new payment methods in your wallet anytime, but where local law permits, the original account you deposited from must receive all payouts for security verification.

Email our privacy team at [email protected] with your account number and concern. We respond within 48 hours. If you're not satisfied, you may escalate to local data protection authorities where you reside, depending on applicable law.

How we keep your privacy safe

Reach us about your privacy

Email support

Live chat on account

Privacy form in settings

Data handling and account security

Login verification

Session timeouts

Cookie and tracking

Withdrawal verification

Data deletion on request

Third-party access

Privacy questions we hear often

01 How do I request a copy of all my data?

02 Can I change what data you collect about me?

03 Do you use my gameplay data for advertising?

04 What happens to my data if I close my account?

05 How long does rajalitre keep my withdrawal history?

06 Is my DANA, OVO, GoPay or QRIS account linked permanently?

07 Who can I contact if I have a privacy complaint?

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